A customer service desk, also known as a help desk, is a place where customers can go to ask for help with a product or service. Freshdesk is a customer service desk software that allows businesses to manage customer support through a web-based interface. Freshdesk is a great option for businesses that want to provide customer support through the web.
Features of Freshdesk Support Desk for PC
1. View all tickets and prioritize the most important ones.
2. Assign agents, change ticket status, and manage support.
3. Quickly respond to tickets with one-click automations.
4. Delete tickets and block spam from your phone.
5. Log the time spent on a ticket.
6. Receive push notifications for updates and changes.
7. Use the app offline and sync when back online.
8. Customize your notifications.
9. Access help articles and resources.
10. Send and receive messages with other agents.
System Requirements
| App Name | Freshdesk Support Desk |
| Developer | Freshworks Inc |
| Size | undefined |
| Latest Version | 7.7.1 |
| android Version | 7.0 |
| Category | Business |
| Package name | com.freshdesk.helpdesk |
| Download | 352754+ |
| Rating | 4.3 |
| Updated on | Jun 3, 2022 |
| Get it On | https://play.google.com/store/apps/details?id=com.freshdesk.helpdesk |
How To Use Freshdesk Support Desk on a PC
Follow the simple instructions below to easily install and download Freshdesk Support Desk on your PC:
- Download the Bluestacks Android emulator from the link above
- After the download is complete, launch the .exe file to start the setup
- Follow the on-screen instructions to successfully install Bluestacks
- After installation, launch Bluestacks on your computer
- You will be asked to sign in; use your Gmail ID to log in to Bluestacks
- Now, look for the search bar and in the dialog box, type Freshdesk Support Desk and press Enter
- Select the most appropriate app from the search results and then click on it to expand
- Click on the Install button to begin the installation process
- Wait for the installation to complete
- Now launch the application within the emulator and enjoy
Freshdesk Support Desk App Overview and Details
Freshdesk is a cloud-based customer support software that allows businesses to support their customers through various channels, including phone, email, chat, and social media. The software allows businesses to manage customer support tickets, track customer interactions, and collaborate with other team members to provide better customer support. Freshdesk also integrates with a number of other software applications, such as Salesforce, Google Analytics, and Zendesk, to provide businesses with a complete customer support solution.
Whats New In this Name?
Crash fixes and improvements.
Conclusion
After using the Freshdesk Support Desk application for a few months, I have found it to be an extremely helpful tool. It has made it much easier to track and manage support tickets, and the customer portal makes it easy for customers to track their tickets and view updates. The support team has also found the application to be helpful, and they appreciate the ability to track tickets and view customer contact information. Overall, I am very pleased with the Freshdesk Support Desk application and would recommend it to anyone who needs a support ticket tracking system.
